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HOWTO Channel and MSP Partners

IGEL Velocity Partner Program

IGEL Velocity Partner Level

Authorized Expert Elite
Enter the program to be a registered IGEL partner. Obtain fundamental sales and technical proficiencies in IGEL products and solutions to develop pipeline and first sale. Develop a dedicated IGEL practice with designated sales and technical staff, leading to new customer acquisitions, co-sell opportunities with IGEL and growing competency in providing services. Sell the IGEL portfolio consistently, nationwide or globally, with a fully dedicated IGEL practice, driving sales, acquiring new logos, increasing wallet share, and delivering services and support.

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IGEL Education for Partners

Please enroll in IGEL Academy Partner Training for formal training courses.

Contact IGEL channel team for options to access IGEL Academy Premium.

IGEL Academy Course Duration

IGEL Certified Sales Professional (ICSP) (2.5 hours)

  • 50 min Foundations course
  • 50 min ICSP course
  • 45 min for exam

IGEL Certified Professional (ICP) (3 hours)

  • 2 hours for course
  • 60 min for the exam

IGEL Certified Engineer (ICE) (3-4 hours)

NOTE: Requires IGEL Academy Premium.

  • 2+ hours for course and labs
  • 90 min for the exam

IGEL Certified Architect (ICA) (2-3 hours)

NOTE: Requires IGEL Academy Premium.

  • 2+ hours for course and labs
  • 40 min for the exam

IGEL Services Specialization

For Expert and Elite Channel Partners who desire to deliver their own IGEL Services and Support.

NOTE: Duration will depend on the body of work to review and includes POC's (proof of concept) or projects worked on.

  • 3-5 hours for demo session prep
  • 1.5 hours for demo to IGEL channel team

Step 1: Presales Required Demo

  • LIVE Demo – delivered by Partner ICP/ICE certified individual(s)

  • Audience from IGEL:

    • Channel Sales Manager / Director / VP
    • Channel SE
    • SE Team-Lead / VP / Field SE

  • Duration: 1 hour to 90 minutes

    • Session will be recorded

Step 2: Presales Custom Demo

  • LIVE or Recorded Demo – delivered by Partner ICP/ICE certified individual(s)

  • Customer: IGEL

  • Audience from IGEL:

    • Channel Sales Manager / Director / VP
    • Channel SE
    • SE Team-Lead / VP / Field SE

  • Suggested Duration: 10-15 min

    • Session will be recorded

IGEL Managed Service Provider (MSP)

Build and deliver valuable and secure managed endpoint services to your Customers.

NOTE: MSP should already support endpoint services.

IGEL NFR Licenses and Trial Licenses

  • NFR (Not for resale) licenses for internal use are available for Velocity partner level Expert (Qty. 15), Elite (Qty. 30), MSP Partners (Qty. 15), and MSP Elite (Qty. 30)

  • Staring with UMS 12.07.100, UMS level will default to Essential, if a higher level is needed, IGEL Channel Presales Engineer can provide a 90 day UMS Enterprise license

    • If the UMS is registered with IGEL, then provide the IGEL Channel Presales Engineer with company name that registered the UMS and the license will be added within the IGEL License Portal (ILP)

    • If the UMS is not registered with IGEL, then provide the IGEL Channel Presales Engineer with an exported UMS ID. The presales engineer will create and provide a 90 day license

  • IGEL Agent for Imprivata: 10 licenses for (30/60/90 days) can be added to IGEL registered UMS. Provide IGEL Channel Presales Engineer with company name that registered the UMS and duration of license. These will be assigned to the UMS and available for Automatic License Deployment (ALD)

  • IGEL Advanced Device Redirection (ADR): 10 licenses for (30/60/90 days) can be added to IGEL registered UMS. Provide IGEL Channel Presales Engineer with company name that registered the UMS and duration of license. These will be assigned to the UMS and available for Automatic License Deployment (ALD)

  • For testing of IGEL OS without UMS, a 90-day license can be obtained during the setup of IGEL OS. Steps to test out your UDPocket or OS 12 installed device:

    • Boot device
    • Skip -- Let's connect to the company network
    • Skip -- Use the one-time password to onboard this device?
    • Obtain IGEL OS 12 Evaluation License -- Are you implementing as IGEL solution for your company? (This is 90 a day day evaluation license)
    • Reboot
    • Open the App Portal and install applications

Assigning Product Packs to UMS

  • Please go to your UMS ID in your ILP account and assign the Product Pack(s) to it via the + symbol:

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  • Perform a refresh in your UMS afterwards. The Product Pack(s) should show up in the UMS